IT outsourcing in Georgia: what it covers and what it costs
IT outsourcing means a company runs your IT for a monthly fee instead of you hiring your own IT staff. For a small or medium business it is usually cheaper and more complete than one employee. Here is what a good contract covers, what it costs and what to ask before you sign.
What IT outsourcing covers
Everything your business runs on: computers and staff accounts, email, servers, the network and Wi-Fi, printers, backups, security and the internet line.
A good provider also watches it all around the clock, so problems are found before your staff notice them, and keeps documentation of how everything is set up.
Outsourcing or your own IT person?
One IT employee costs a salary every month, takes holidays, gets sick, and cannot be an expert in networks, servers, security and help desk at the same time.
With outsourcing you pay for a team that covers all of it, with someone answering when your one person would be away. Larger companies often combine both: their own staff for daily help and an outside team for infrastructure and security.
What it costs
At SureIT managed IT costs 45 ₾ per computer a month, with a minimum of 350 ₾ a month, and each server adds 150 ₾ a month.
Across Georgia monthly IT contracts range from a few hundred lari for a small office to several thousand for a large company. Compare what is included, not only the price: monitoring, tested backups and response time are where offers differ most.
What a good contract includes
A clear response time, monitoring day and night, backups that are restored as a test every month, and updates and antivirus kept current.
Documentation and passwords in your company's name, so you are never locked in. And a written list of what is extra, such as new equipment or larger projects, so there are no surprises on the invoice.
Signs your business needs it
Nobody knows all the passwords. Backups exist, but nobody has ever tried restoring one. Wi-Fi drops every afternoon. The server is an old computer under a desk. Your IT is a relative who helps when they have time.
Any one of these is a risk you can remove for a fixed monthly cost.
How switching to a provider works
It starts with an audit: what you have, what is at risk and what to fix first. Then everything is documented, urgent risks are fixed, monitoring is switched on, and the monthly service begins.
Most work is done remotely in minutes, through access you can see and switch off. When hands are needed, someone comes on site, anywhere in Georgia.
Find out what your IT would cost
Tell us how many computers and servers you have. We reply with a monthly price and what it covers.
The service: Managed IT