Business automation in Batumi
We connect the tools you already use, your booking system, website, WhatsApp, email and spreadsheets, so routine messages go out on their own. Booking reminders, review requests after checkout, new website requests sent straight to your phone, and a short summary of the day. Your staff stop copying the same things by hand, and fewer things get forgotten.
Why it matters
Most small businesses in Batumi lose time on the same small jobs every day: reminding guests about bookings, forwarding website requests, asking for reviews, counting up the day. Each one takes a few minutes, and on a busy day some of them get forgotten.
Business process automation does these jobs the same way every time, in the customer’s language, at the right hour. Your staff keep the conversations that need a person, and the routine runs on its own.
Four routines that run on their own
Pick one to see what starts it, what happens next, and the message that arrives.
When
A guest has a booking for tomorrow
Then
A WhatsApp reminder goes out at 11:00, in the guest’s language
Result
The guest confirms with one tap and your calendar updates
Your hotel
What we set up
Booking reminders on WhatsApp
Guests and patients get a reminder the day before, with the time, the address and an easy way to confirm or cancel. Fewer empty slots and fewer no-shows.
Review requests
After checkout or a visit, a short thank you with a link to your Google reviews. Sent once, at a sensible hour, never as spam.
New requests on your phone
When someone fills in the form on your website, the details arrive on WhatsApp or Telegram within seconds and are saved to a sheet, so no enquiry is missed.
A summary of the day
Every evening, one message with the day: new bookings, cancellations, requests, and anything that needs a reply tomorrow.
Your tools, connected
Booking systems, Google Sheets, email, website forms and messengers. We work with what you have and only add something new when it really saves time.
In the customer’s language
Georgian, English, Russian or Turkish, chosen by the guest’s language or phone number. Your staff can change the wording themselves.
How it works
Show us the routine
Tell us what your staff do by hand every day: the calls, the copying, the reminders. We pick the jobs worth automating first.
We build and test it
We set it up on your real tools and send the test messages to you first. Nothing goes to customers until you approve it.
It runs, we watch it
Once it is live, we check that messages go out and fix anything that breaks. When you want a change, you message us.
Who it is for
Hotels and guesthouses
Arrival reminders, check-in details, review requests after checkout, and WhatsApp automation for hotels that answers the questions guests ask most.
Clinics
Appointment reminders the day before, with an easy way to confirm or move the visit.
Restaurants and cafés
Table booking reminders, and a short message after the visit asking for a review.
Shops and offices
Website enquiries straight to the right person, and a daily summary for the owner.
What changes in a normal week
No made up percentages. These are the things owners notice first, once the routine runs on its own.
- 24/7Reminders and replies go out at night, at weekends and on holidays
- 4Languages a message can go out in: Georgian, English, Russian, Turkish
- 0New apps for your staff to learn. It runs in WhatsApp, email and the tools you use
Questions owners ask
Do we need new software?
Usually not. We connect the booking system, website and messengers you already use. If something new is needed, we explain why before adding it.
Is WhatsApp automation allowed?
Yes, through the official WhatsApp Business platform. Customers only get messages about their own booking or visit, and they can stop them at any time.
Will customers know the message is automatic?
The messages are short, polite and sent in your business name. When a guest replies, the reply goes to your staff, so a real person answers.
What if something breaks?
We watch the flows. If a message fails to send, we get an alert and fix it, usually before you notice.
Can we change the wording later?
Yes. The texts live where your staff can edit them, in every language you use.
What should we automate first?
Usually booking reminders and new website requests. Both are simple, and both save time from the first week.
Tell us what you need.
Message us on WhatsApp, call, or send a short request. Plain words are fine.